Privacy Policy

Your privacy matters to us. This policy explains how nalionyxvela collects, uses, and protects your personal information when you use our budget management platform.

Last Updated: February 15, 2025

Information We Collect

When you create an account with nalionyxvela, we collect information that helps us provide you with personalized budget management services. This includes basic account details like your name, email address, and phone number when you register. We also collect financial information you choose to input, such as income amounts, expense categories, and budget targets.

Our platform automatically logs certain technical information when you visit our website or use our mobile application. This includes your IP address, browser type, device information, and how you navigate through our services. We use this data to improve our platform's performance and ensure compatibility across different devices and browsers.

We never collect your actual bank account numbers, passwords, or sensitive financial credentials directly through our platform.

  • Personal identification information (name, email, phone number)
  • Financial data you manually enter (income, expenses, budget goals)
  • Usage patterns and platform interaction data
  • Device and browser technical specifications
  • Location data (only if you enable location-based features)
  • Communication preferences and notification settings

How We Use Your Information

Your information helps us create a personalized budget management experience tailored to your financial goals. We analyze spending patterns you input to provide insights about your financial habits and suggest areas where you might optimize your budget. This analysis happens within our secure systems and helps generate the reports and recommendations you see in your dashboard.

We also use your contact information to send important account updates, security notifications, and educational content about budget management when you've opted in to receive such communications. You can adjust these preferences at any time through your account settings.

Service Delivery

Processing your financial data to generate budget insights, spending analysis, and personalized recommendations for better money management.

Platform Improvement

Analyzing usage patterns to enhance our features, fix technical issues, and develop new tools that serve our users better.

Communication

Sending account notifications, security alerts, and educational content about budgeting practices when you've chosen to receive such information.

Information Sharing and Disclosure

nalionyxvela follows a strict policy of not selling your personal information to third parties. We understand that your financial data is particularly sensitive, and we treat it with the highest level of confidentiality. However, there are specific circumstances where we may share certain information, always in compliance with Canadian privacy laws.

We work with trusted service providers who help us operate our platform, such as cloud hosting services, email delivery systems, and analytics tools. These partners are bound by strict confidentiality agreements and can only use your information for the specific services they provide to us. They cannot use your data for their own purposes or share it with other parties.

In rare cases, we may need to disclose information if required by law, such as responding to valid legal requests from Canadian authorities, protecting our users' safety, or investigating potential fraud or security breaches. We carefully review any such requests to ensure they meet legal requirements before providing any information.

  • Trusted service providers operating under strict confidentiality agreements
  • Legal authorities when required by Canadian law or court orders
  • Security investigations to protect user accounts from fraud or unauthorized access
  • Business transfers (with user notification and continued privacy protection)

Your Privacy Rights Under Canadian Law

As a Canadian company, nalionyxvela complies with both federal and provincial privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable provincial privacy laws. This gives you specific rights regarding your personal information that we're committed to upholding.

You have the right to know what personal information we have about you and how we're using it. You can request a copy of all data associated with your account at any time through our privacy request system. If you find any inaccuracies in your information, you can ask us to correct them, and we'll update our records promptly.

Access Your Data

Request a complete copy of all personal information we have stored about you, delivered within 30 days of your verified request.

Correct Information

Ask us to fix any incorrect or outdated information in your account, and we'll make the necessary updates immediately.

Delete Your Account

Request complete deletion of your account and associated data, which we'll process within 30 days unless legally required to retain certain information.

Withdraw Consent

Change your communication preferences or withdraw consent for optional data processing activities at any time through your account settings.

To exercise any of these rights, simply contact our privacy team using the information provided at the bottom of this policy. We'll verify your identity to protect your account security and respond to your request within the timeframes required by Canadian law.

Data Security and Protection

We employ multiple layers of security to protect your financial information. All data transmission between your device and our servers uses industry-standard TLS encryption. This means that even if someone intercepts the data while it's traveling over the internet, they won't be able to read or use it.

Our servers are hosted in Canadian data centers that meet strict security standards, including 24/7 physical monitoring, redundant power systems, and access controls. We regularly conduct security audits and vulnerability assessments to identify and address potential risks before they become problems.

Your account is protected by secure authentication systems, and we encourage you to use a strong, unique password. We also offer optional two-factor authentication for an extra layer of security. Our team monitors for unusual account activity and will alert you if we detect anything suspicious.

We store your data exclusively in Canadian facilities and never transfer personal information outside of Canada without your explicit consent.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet our legal obligations. For active accounts, we retain your financial data and account information to ensure continuity of service and allow you to access your historical budget information and trends.

If you decide to close your account, we'll delete most of your personal information within 30 days. However, we may need to retain certain records for longer periods to comply with Canadian financial record-keeping requirements or to resolve any outstanding issues related to your account.

Some anonymized usage statistics may be retained for research and platform improvement purposes, but this data cannot be linked back to your identity. We also keep basic transaction logs for security purposes, but these don't contain your actual financial information.

  • Active account data: Retained while your account remains open
  • Closed account data: Deleted within 30 days unless legally required to retain
  • Financial records: May be kept up to 7 years per Canadian regulations
  • Security logs: Retained for 2 years for fraud prevention and investigation
  • Marketing preferences: Deleted immediately upon unsubscribe request

Cookies and Tracking Technologies

nalionyxvela uses cookies and similar technologies to enhance your experience on our platform. Essential cookies are necessary for basic functionality like keeping you logged in and remembering your preferences. These cookies don't track your activity across other websites and are required for our service to work properly.

We also use analytics cookies to understand how users interact with our platform, which helps us identify popular features and areas that need improvement. This information is aggregated and doesn't identify individual users. You can control non-essential cookies through your browser settings, though this might affect some features of our service.

We don't use third-party advertising cookies or participate in cross-site tracking networks. Our focus is on providing you with budget management tools, not collecting data for advertising purposes.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform before the changes take effect. We encourage you to review this policy regularly to stay informed about how we protect your information.

Minor updates, such as clarifications or formatting changes, may be made without notification. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. If you continue using our services after an updated policy becomes effective, it means you accept the new terms.

You'll always have at least 30 days' notice before any material changes to our privacy practices take effect.

Contact Our Privacy Team

If you have questions about this privacy policy or want to exercise your privacy rights, our dedicated privacy team is here to help.

Email: privacy@nalionyxvela.world

Mail: nalionyxvela Privacy Officer
386 Wilcox St, Hamilton, ON L8N 3T1, Canada

Phone: +1 (780) 594-2205

We respond to privacy requests within 30 days and are committed to resolving any concerns you may have about how we handle your personal information.